Catalog Number : aglb1974
Title : Communicating and Negotiating Persuasively
Speaker : Lou Benson

Webplay Recording Date : 5-24-2016
Webplay Price : $ 150 for two weeks viewing

Webinar Description: 

You are involved in communication and negotiation every day. These are central to everything you do as a manager and leader -- whether you are dealing with staff, peers or bosses. How you communicate can determine whether you will be successful or not. The more convincing you are the better.

Clear and convincing communication is critically important. How often do you have to persuade others to your point of view or to change their perspective to get what you need done? Have you noticed that those who get ahead are able to master the art of negotiation and compromise? Simply put they communicate and negotiate persuasively.

This webinar gives you techniques that will improve your communication and negotiation with your peers, boss, staff and others. These techniques are designed to increase your mutual comfort levels, trust and understanding in dealing with others. You will learn key communication principles and strategies that will help you be more persuasive.

Webinar Objectives:

• build an effective communication style
• become more persuasive in dealing with others
• negotiate with confidence

A few of the topics that will be covered:

• Communicate a Positive Presence
  • Understand your communication impact
  • Convey a consistent message
  • Open communication with eight keys to better listening
• Persuasive Probing
  • Ask the "right" questions to get the right answers
  • Invite their involvement
  • Adjust your approach to fit the audience
• Negotiate for Mutual Benefit
  • Plan the purpose and parameters of negotiation
  • Build mutual understanding and benefit
  • Avoid the walk away - even when negotiations go bad

Target Audience: 

Session is recommended for Managers, Supervisors, and staff aspiring to management

Contact Hours:

• All participants: Must attend the entire Webinar and complete a Webinar critique to receive a 1.5 Hour Attendance Certificate for each program.
• Completion of offering required prior to awarding certificate.

Refund Policy: